101 Questions Answered

What is the best way to console a grieving client over the loss of his pet?

The following is excerpted from  101 Veterinary Technician Questions Answered, by  Katherine Dobbs, RVT, CVPM, PHR.  More information on this product can be viewed  here.There may be no best way to console a client, because every pet owner grieves his pet in a different way. There are five recognized stages of grieving: denial, anger, bargaining, depression or grief, and acceptance or resolution. You will encounter clients who are working through any or many of...