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What is the best way to break up employee cliques in the practice?

The following is excerpted  from  101 Veterinary Practice Management Questions Answered, by  Amanda L. Donnelly, DVM, MBA.  More information on this product can be viewed  here.It can be difficult to break up cliques in the practice, so it is advisable to take steps to prevent these groups from forming in the first place. Strive to anchor your team to the mission, vision, and core values of the practice. When everyone is focused on what is best for the hospital,...

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What is the best way to give employees feedback on their job performance?

The following is excerpted from  101 Veterinary Practice Management Questions Answered, by  Amanda L. Donnelly, DVM, MBA.  More information on this product can be viewed  here.Giving feedback to employees helps to improve job performance and accountability. The first step to establishing effective feedback protocols is to remember to give employees feedback on a regular basis so they stay informed on what they are doing well and where they need to improve. For...

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How do I hire someone who will end up being the right fit for our practice?

The following is excerpted  from  101 Veterinary Practice Management Questions Answered, by  Amanda L. Donnelly, DVM, MBA.  More information on this product can be viewed  here.If you want to hire employees who will fit into your culture and be able to excel, you must decide what skills, knowledge, attitudes, talents, strengths, and experience are necessary before you begin the hiring process. You aren’t likely to end up with team members you want if you don’t...

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Flexible Work Schedules: Alternative Workweeks Can Benefit Both Practice and Employees

Flexible workplaces are a growing trend in industries across North America—including veterinary medicine. One popular option is alternative (also known as “compressed”) workweeks, in which employees work four 10-hour days instead of the traditional five 8-hour days. Having an extra day off is a perk for employees that can boost recruitment and retention—as well as morale and productivity. This article interviews experts about strategies for implementing alternative workweeks and success...

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