Communication

Getting the Pet Owners to Say "Yes" - It Should be so Easy, Right?

This Course Is Approved for 1 CE Credit     |     Karen E. Felsted, CPA, MS, DVM, CVPM, CVA

Getting clients to say “yes” to all of the healthcare recommendations made by the practice team is an ongoing challenge. This Web conference discusses the process pet owners go through in making a decision about the care to provide for their pets and actions practices can take to improve communication and client acceptance of recommendations.

Created and produced by VetFolio with educational funding provided by Merck.
Merck sponsor page logo

Back On Top