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5 Tips, 3 Tricks and 1 Useless Comment to Improve Your Bottom Line

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.As small businesses, veterinary practices often suffer from an imbalance between ideas, implementation, and management. This practice management session explores simple strategies that can help boost profits.Supported and produced by educational grants from...

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Do Wellness Plans Make Dollars and Sense?

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Wellness plans benefit pets, clients, and practices (ideally, in that order). This useful session outlines the benefits and potential pitfalls to consider when developing and pricing wellness plans.Supported and produced by educational grants from Vetstreet in...

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Preventive Wellness Plans: Making Change & Implementation

Wellness plans appear to be the wave of the future, but implementing them in practice requires significant change. This session explores some of the barriers to client acceptance and provides tips for successfully communicating the value of wellness plans to clients.Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual...

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Using Modern Media to Increase Compliance

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.While clients remember very little of what they are told in an exam room, modern technology enables practices to provide clients with instant access to the information they want and need. This session explores how to take advantage of modern communication...

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Keys to Clients Saying Yes to Your Recommendation, Part 3:
Getting to Yes: All Aboard!

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.This panel presentation is part 3 of a 3-part symposium. In this session, presenters use audience role-playing exercises and videotaped mock veterinary appointments to help attendees learn how to empower veterinary team members and create an atmosphere that...

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The Images of Veterinary Medicine: How One Picture Can Express 1000 Words

This completely pictorial presentation will leave the audience with a a huge dose of take-home messages showing that "a picture is indeed worth 1000 words. The seminar content will cover multiple areas of medicine in the dog and cat and will be delivered with a tempo that will facilitate your attention span. So sit back and enjoy the show!Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau...

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Keys to Clients Saying Yes to Your Recommendation, Part 2: Discovering the Path from Cost to Value

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.This panel presentation is part 2 of a 3-part symposium. In this session, presenters use audience role-playing exercises and videotaped mock veterinary appointments to help attendees learn how to communicate the “value” of parasite control to veterinary...

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¿Por qué unos “fanscinan” y otros fracasan? Consigue que tu marca cree emociones

Creatividad, experiencia, innovación, diferenciación, provocación. Estos los conceptos que juegan en la actualidad un papel determinante en toda campaña de marketing aplicable a las clínicas veterinarias. Tu clínica es una marca para el cliente y solo las marcas que sean capaces de adaptarse a las nuevas demandas podrán sobrevivir en el futuro.Este curso fue registrado en SEVC 2016.

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Your To-Do List: Gain Control

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Practice leaders often struggle to achieve their goals because so many factors compete for their time. This session explores how to identify what’s holding you back and how to create action steps to accomplish your own to-do list.Supported and produced by...

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Facilitate Learning & Positive Change: 3 Essential Skills

The concept of leadership as we know it is dramatically changing. To be an effective leader means that you need to focus on the world as it is today and will be in the future, not on how it was in the past. Your success will depend on your ability to re-define leadership itself, as well as the role of the designated leader, in today’s rapidly changing workplace with its emerging post-baby boomer workforce. Coaching skills are increasingly recognized as an essential competency to facilitate...

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