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Your To-Do List: Gain Control

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Practice leaders often struggle to achieve their goals because so many factors compete for their time. This session explores how to identify what’s holding you back and how to create action steps to accomplish your own to-do list.Supported and produced by...

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3 Tips for Running Efficient Inventory

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.It’s in every practice’s best interest to be more efficient. This session focuses on three ways to boost inventory management efficiency through cost of goods sold coding, software sales plans, and cost-saving cycle counts.Supported and produced by educational...

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5 Tips, 3 Tricks and 1 Useless Comment to Improve Your Bottom Line

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.As small businesses, veterinary practices often suffer from an imbalance between ideas, implementation, and management. This practice management session explores simple strategies that can help boost profits.Supported and produced by educational grants from...

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Appointment Book Tips

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Scheduling appointments may seem very basic, but scheduling appointments “strategically” to optimize your practice’s capabilities may require some work. This interactive session offers tips for improving efficiency and productivity through effective appointment...

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Do Wellness Plans Make Dollars and Sense?

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Wellness plans benefit pets, clients, and practices (ideally, in that order). This useful session outlines the benefits and potential pitfalls to consider when developing and pricing wellness plans.Supported and produced by educational grants from Vetstreet in...

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Retain Clients with Education Marketing

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.Client retention is imperative to the financial success of your practice. This session demonstrates how to become your clients’ primary source for pet health information through education and marketing. Learn tips on how to stay in constant touch with clients to...

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Preventive Wellness Plans: Making Change & Implementation

Wellness plans appear to be the wave of the future, but implementing them in practice requires significant change. This session explores some of the barriers to client acceptance and provides tips for successfully communicating the value of wellness plans to clients.Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual...

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Using Modern Media to Increase Compliance

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.While clients remember very little of what they are told in an exam room, modern technology enables practices to provide clients with instant access to the information they want and need. This session explores how to take advantage of modern communication...

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Keys to Clients Saying Yes to Your Recommendation, Part 3:
Getting to Yes: All Aboard!

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.This panel presentation is part 3 of a 3-part symposium. In this session, presenters use audience role-playing exercises and videotaped mock veterinary appointments to help attendees learn how to empower veterinary team members and create an atmosphere that...

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Keys to Clients Saying Yes to Your Recommendation, Part 1: A Roadmap to Yes

Please note:If you were an attendee at this NAVC Conference and received a general CE certificate, please be sure to check with your state licensing bureau regarding your eligibility to receive online credit for an individual session.This lively panel presentation is part 1 of a 3-part symposium. In this segment, the presenters incorporate audience role-playing exercises and videotaped mock veterinary appointments to help attendees learn how to improve communication skills and help clients...

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